Christmas Sales & Shopping Trends - Data Analyst Portfolio Project

Onyx Data December 2023 Challenge – Data Analyst Portfolio Project

Onyx Data December 2023 Challenge! | Zoomcharts Mini Challenge For Power BI

    • Business Analytics, Data Challenges
    • Power BI, MS Excel & Canva
    • December 14, 2023

About Project

 

This Data challenge is organized by Onyx Data in collaboration with ZoomCharts.

It is a Power BI Data Analytics Portfolio Project.

This month’s challenge is on Christmas Sales and Trends! 

Christmas is the biggest festive holiday season and hence it attracts shoppers to spend money on food, clothes, gifts, toys and decorative items etc.

In this challenge I will be analysing the data from 2018 till 2023 of December and November months.

Guidelines for participating in the challenge are here: ZoomCharts

Data Cleaning

Replaced the blank values in Store ID column with NA.

Replaced blank values in Shipping Method with Offline mode.
As stated in data “ShippingMethod (Method of shipping, e.g., Standard, Express, Overnight, if online)”

Replaced balnk values in Delivery Time with 0. 
As states in data “DeliveryTime (Number of days taken for delivery, if online)”.

Created a calculated column of Sales Mode with values “In Store” & “Online”.

Created a dim_date table.

Key Insights

Total Revenue Generated = 1584714

Refund Given = 803.3K

Actual Revenue Generated = 781373.5

Total Products Sold = 30106

Products Returned = 15271

Products Returned % = 50.7%

YoY Revenue Growth = 20.2%

Actual Discount given = 69545.7

Average CSAT Score = 2.98

Actual Products Sold = 14835

Average Delivery Time = 1.6 Days

Total Cities = 20

Performance Comparisons

Highest Value Lowest Value
Highest Actual Revenue generating year is 2018
134.6k
Lowest Actual Revenue generating year is 2019
123.4k
Most refunds were issued was in year 2023
143k
Least refunds were issued in year 2020
127.1k
Highest product returned % was in year 2019
52.5%
Lowest product returned % was in year 2020
48.5%
Highest CSAT Average is of Decorations category
3.01
Lowest CSAT average score is of Food category
2.93
Highest Revenue Growth Rate % is of Food category
21.4%
Lowest Revenue growth rate is of Clothing category
18.1%
Highest Actual Revenue is generated by Toys category
158.7k
Lowest Actual Revenue is generated by Decorations category
152.4k
Highest Product return % is of Electronics category
51.8%
Lowest Product return % is of Clothing category
49.3%
Highest Discount given is on Electronics category
14717.3
Lowest Discount given is on Clothing category
13443.4
Highest transactions are done for Electronics products
2053
Lowest transactions are done for Clothing
1950

Shopping Trends

Most preferable mode of shopping is Online shopping mode with 54.2% of the customers order online.

In fact Online shopping mode is getting popular year on year

Its growth is directly proportional to the Offline shopping mode.

While Offline Shopping mode was the top choice in year 2018 with 71.8%, now in year 2023 it is dropped to just 20.3%. The trend has shifted towards the Online Shopping Mode.

Online shopping mode seems to be the favourite and most convenient way to shop with 79.7% customers opted for it in year 2023.

Transactions trend:

The transactions trends shows that from 2018 till 2023 the yearly transactions in the given period are almost same every year.

Out of 10000 transactions, 16% to 17% transactions are done every year. There is nothing much changed in this pattern.

Revenue Growth:

The biggest drop in the actual revenue was in year 2019 with 8.4% negative growth rate.

The highest growth in the actual revenue was in year 2020 with the jump of 8.9%.

Delivery Time:

Average delivery time was the fastest in year 2018 with just 0.9 days.

While in 2023 this increases to 2.4 days.

Average delivery time is only increasing year on year. The main reason for this is that in year 2018 more than 70% of transactions were held offline in store. Which means the customers get their products on real time basis.

Now the trend is shifted towards online shopping and products are delivered to customers across different cities which increases the delivery time.

This is it from this project. I hope I was able to address most of the key insights in the most concise way.

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